CRM Training Course

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Get trained in Microsoft Dynamics products and gain the skills needed to help businesses automate and streamline financial, customer-relationship, and supply-chain processes.

MCTS: Microsoft Dynamics CRM 2011 Applications

Training Course Exam
Marketing Automation in Microsoft Dynamics CRM 2011 ITIC80290 868
Sales Management in Microsoft Dynamics CRM 2011 ITIC80291 868
Service Management in Microsoft Dynamics CRM 2011 ITIC80292 868
Service Scheduling in Microsoft Dynamics CRM 2011 ITIC80293 868

 

MCTS: Microsoft Dynamics CRM 2011 Customization and Configuration

Microsoft Dynamics CRM 2011 Customization and Configuration ITIC80294 866

 

MCTS: Extending Microsoft Dynamics CRM 2011

Extending Microsoft Dynamics CRM 2011 ITIC80295 876

 

MCTS: Microsoft Dynamics CRM 2011 Installation and Deployment

Microsoft Dynamics CRM 2011 Installation and Development ITIC80296 867

 

Miscellaneous Coursesn

Introduction to Microsoft Dynamics CRM 2011 ITIC80442
Workflow and Dialogue Processes in Microsoft Dynamics CRM 2011 ITIC80444
Reporting in Microsoft Dynamics CRM 2011 ITIC80445
Integrating Microsoft Dynamics CRM 2011 with Microsoft Office SharePoint Server 2010 ITIC80447