NOC Engineer – Level 1 Support

Immediate start

  • Great CBD Location
  • Fantastic career development opportunities
  • Australian citizenship required

Company Overview:

Australian owned leader in Managed Dedicated Servers, Managed Co-location, Cloud Computing, Mobile, Voice and Data Telecommunication Services for Federal Government and Corporate Businesses.

Responsibilities:

Typically the work will involve responding to network alarms, logging and resolving incidents, actioning service requests, updating the relevant parties on progress and general housekeeping duties. The work will be high volume ensuring that problems are resolved or progressed to resolution while meeting contracted service levels

Requirements:

To be considered for this role you will be CCNA certified and will have proven experience managing multi-site environments with Cisco routers and switch’s and Cisco Wireless LAN devices. Applicants with an ITIL certification will be preferred. Effective communication skills required.

Click here to apply or simply send your resume to info@itic.com.au and quote the position in the subject line.