Pre-Sales Engineer

A world’s leading specialty distributor of advanced network technology solutions is looking for a Pre Sales Engineer. In this role you will engage in the lifecycle from pre-sales to contract, ordering, procurement and through to service delivery.

Roles & Responsibilities:

  • Respond to Presales questions via telephone & email from Sales Managers & Partners in a timely manner.
  • Provide product & technical information, customer requirements analyses, solution design & detailed system configurations & pricing.
  • Deliver effective sales presentations & product demonstrations of solutions, via the Web or in person, to prospects & Partners, which include a solution overview that showcases product features & benefits to the customer.
  • Provide accurate & cost-effective configuration documents to address specific customer needs.
  • Work with Purchasing, Production & Technical Support to ensure the customer’s expectations are understood & met.

Skills & Requirements needed:

  • At least 2 years of experience in the IT&T industry with 2 years of experience in the design, delivery or operation of networks and cloud solutions as well as in customer facing activities.
  • Tertiary degree qualification in a computer science/engineering discipline is advantageous
  • Completion of CCNA.
  • Virtualization and/or ITIL Certifications are advantageous.
  • Excellent oral and written communication skills
  • Experience in design and/or deployment of WAN architectures
  • Understanding of routing protocols (dynamic routing e.g. BGP, EIGRP, OSPF etc.)
  • Understanding of Network Solutions, e.g. Routing, Switching, Monitoring, etc.
  • Understanding of cloud solutions.
  • Understanding of VoIP Services, including SIP Solutions, IP PBX.
  • Understanding of network security, firewalls, and Tunneling.
  • Preparation of technical documents or proposals

Click here to apply or simply send your resume to info@itic.com.au and quote the position in the subject line.